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General Questions
2. Do you accept credit cards for payment?
3. Do you ship out of town/state?
4. My dealer installed an option over a year ago. Now it needs repair. Can you help?
5. Do you perform custom tuning? If so, on which brands?
7. Do you work on air conditioning systems?
8. Why do you use Schaeffer’s oil? I’ve never heard of it.
9. Do you recommend organic or synthetic fluids? Why?
10. What is your hourly rate for custom work?
11. Do you offer factory warranty work?
12. I have my own parts. Will you help me install them?
We use OEM Ford filters for most scheduled maintenance. I have complete repair parts for common repair, I sell a number of performance parts as well. Please call or write me with your parts needs.
Do you accept credit cards for payment?
We don't accept credit cards, but in the future or as business dictates we will consider this payment option.
Do you ship out of town/state?
Yes, we ship to the continental US only.
My dealer installed an option over a year ago. Now it needs repair. Can you help?
Yes, depending on what the option was, we perform either OEM or aftermarket repairs.
Do you perform custom tuning? If so, on which brands?
I personally don't do the custom programming, however I work closely and directly with all custom chip programmers to meet the exact customer demands and performance requirements. I use my computer diagnostic program to give the custom tuners the parameters needed to write the necessary programming.
As a rule, we don't perform traditional body work or repair; however I am considering doing some color matching on exterior accessories. At this time we perform color matching on all gauge pods installed in the interior of your truck.
Do you work on air conditioning systems?
At this time air conditioning maintenance and repair is limited to minor charging (refridgerant & oil) and compressor/clutch repair. We do not have a Freon® recovery capability.
Why do you use Schaeffer® oil? I’ve never heard of it.
Schaeffer® oil is not a "commercialized" oil company. They have been in the forefront of lubricant research for years and pioneered the use of Moly (molybdenum) in automotive lubricants. Schaeffer® was one of the first companies to successfully suspend moly in lubricants. They are the most economic oil for the money and performance. They have been in business since 1839.
Do you recommend organic or synthetic fluids? Why?
Synthetic fluids where possible for several reasons. In general, synthetic fluids perform better and won't break down like organics. The initial higher cost will be offset by longer engine life and fewer maintenance costs, more mileage between oil changes and better performance through friction reduction resulting in more horsepower. With the potential for temperature extremes in Texas, synthetics really shine with the ability to resist thermal breakdown and loss of viscosity.
What is your hourly rate for custom work?
Custom work is performed at the same hourly rate as program or factory maintenance. Since with custom modifications or repairs the actual time spent on the job may vary considerably between vehicles the total price may be higher, e.g. it requires more time to service a custom oil system with multiple filters and coolers than a stock version. Please call, write or come by for an estimate.
Do you offer factory warranty work?
I have worked with several warranty insurance companies that offer service plans to their customers.
I have my own parts. Will you help me install them?
I get this asked a lot. I will install the customers parts, I will work with customers to get the parts and even on occasion, I will let the customer bring his own parts (although when this occurs, my warranty is slightly different.) Custom hourly rates and policies apply.
